Remote Innovation

Expert Salesforce help, exactly when you need it — no monthly commitment, no minimums. Just answers.

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What Is Remote Innovation?

On-Demand Salesforce Expertise, Built for Your Business

Remote Innovation is Takuma Technology's flagship on-demand Salesforce service. Whether it's a quick configuration question, a stubborn automation bug, or a full build-out, you connect with a real certified expert through your preferred channel — and only pay for the time you actually use.

Flexible Engagement

No monthly commitment — scale up or down as your needs evolve.

Right-Sized Expertise

From admin tweaks to architect-level design, matched to the task at hand.

Fast Turnaround

Get unblocked quickly instead of waiting on a long project queue.

The Expertise Your Team Needs, When They Need It

Remote Innovation connects you with certified Salesforce professionals across every discipline — so no challenge is too small or too complex.

Administrators

Configurations, user management, and day-to-day org maintenance.

Business Analysts

Requirements gathering, process mapping, and solution design.

Developers

Custom Apex, Lightning components, integrations, and automation.

Architects

Enterprise-level design, data modeling, and strategic org planning.

How It Works

Four Easy Ways to Reach an Expert

Connect through whichever channel fits your workflow — we're ready however you prefer to reach us.

Chrome Extension

Ask for help directly from any Salesforce page using our exclusive browser extension — zero context-switching required.

Direct Phone Support

Call our team for immediate, personalized assistance from a certified Salesforce expert ready to talk you through solutions.

Email Assistance

Send inquiries or report issues at your own pace and receive thorough, documented responses from our expert team.

Web Ticketing System

Create and manage support tickets online for efficient tracking, prioritization, and resolution with full audit history.

Spotlight Feature

Help From Inside Salesforce Itself

The Remote Innovation Chrome Extension

Our exclusive Chrome browser extension puts expert help right inside your Salesforce environment. Spot a problem on a record, workflow, or report? Click the extension and get answers without ever leaving the page. It's the fastest path from stuck to solved.

Pricing

Simple, Transparent Hourly Rates

Only pay for what you use. No retainers, no minimums, no surprises — just clear, role-based hourly rates matched to the complexity of your needs.

Why Businesses Choose Remote Innovation

Traditional Salesforce support models force you to choose between expensive full-time hires or rigid retainer contracts. Remote Innovation gives you a smarter third option.

No Full-Time Hire Needed

Access certified Salesforce professionals without the overhead, benefits, or onboarding time of a permanent employee.

No Retainer Lock-In

Unlike traditional managed services, you pay only when you need help — with no minimum monthly commitment dragging on your budget.

Scales With Your Org

Whether you need ten minutes of admin guidance or weeks of architect-level design work, Remote Innovation scales to exactly what you need.

How Remote Innovation Compares

Remote Innovation eliminates the trade-offs. You get certified expertise at every level, on your schedule, with no wasted spend.

From Quick Fixes to Big Builds

Remote Innovation is designed for the full spectrum of Salesforce challenges your org faces day to day.

Configuration & Admin

User management, permission sets, field updates, validation rules, and all the day-to-day admin work that keeps your org running smoothly.

Automation & Flows

Diagnose broken flows, build new automations, and optimize your business processes with expert Salesforce Flow and Apex guidance.

Architecture & Design

Strategic data modeling, integration planning, and org design from certified architects — no project engagement required.

Put a Salesforce Expert On Call for Your Team

Ready to stop waiting on queues and start getting answers? Reach out to Takuma Technology and we'll tailor Remote Innovation to fit your org, your team, and your budget.